In order to further enhance the business ability and service consciousness of the hall service staff, and at the same time provide a stage for front-line employees to show their self-style, our bank has participated in the Sichuan banking industry with the theme of "Spring Breeze Accompanying 70 Years, The Most Beautiful Hall Is Around" The "2019 Hall Star" business skill competition, and won the third prize of the group.
The Bank attached great importance to this competition. The party committee member and deputy president Yang Xingwang made overall arrangements and detailed guidance for the competition. The retail business management department took the lead in preparing for the competition. Eight employees were selected throughout the bank to form a competition team. Organized, planned and step-by-step study of business knowledge and service theory. An important customer of the head office, a direct sub-branch, a Cuiping sub-branch, and a Xufu road sub-branch strongly supported this competition, and selected contestants to actively prepare for the race.
Nearly 50 banks across the province participated in the competition. From the preliminary round, the rematch to the finals, an industry event that lasted 8 months ended successfully in Chengdu on October 29. Whether it is self-editing, directing and self-directing in the preliminary competition, the hall service style micro-film exhibition with the theme of consumer rights protection-"To You on the Road to Dream", or the business knowledge assessment of the rematch and the service case display in the final stage, telling The natural story of the unforgiving lovers, the warm story of the earthquake relief Yibin Commercial Bank and your counterparts— "Ordinary and Respectful", our bank competition team went through all the obstacles and went all the way, relying on the behind-the-scenes arrangement of the staff and the intentional practice and sincere of the participants Live interpretation, in the end did not humiliate the mission, triumphant return. At the same time, Tang Hengyi, a direct sub-branch, won the "Excellent Individual Award".
In the next step, the Bank will continue to make persistent efforts to provide customers with high-quality, warm, and considerate financial services, and to display a good image of "beautiful Yibin, good reputation business".